Retail Software Support

AS YOU GROW, WE SUPPORT YOU

Support and Training

One of the many differentiators of our Cumulus System is that as you grow and expand your retail business, we can support you and help you more effectively manage your efforts.

Cumulus Support and Training

The Cumulus Team is here to train and support your retail business through our extensive online resources, live chat, email or phone support and services.

Support

With each Cumulus SaaS option, CAM Commerce offers quality customer service and efficient technical support. Through Live Chat within your system browser, email and/or phone support*, our Cumulus support team has the knowledge and the experience to help troubleshoot and find a solution to your situation. Technical support is provided seven days a week

Software Updates

Updates and new versions of Cumulus Retail are handled with ease and with no effort on your part, considering Cumulus is a Cloud-based service.

Ongoing Training

We offer one-on-one online training with access to our online Resource Portal. Once registered, you'll gain access to an extensive library of short, how-to training videos as well as our more elaborate ‘Critical Thinking’ videos explaining retail concepts and best practices to help maximize your use of the system. Our team is continuously updating our resource portal with new training materials, as they become available, and notifications are sent out to our clients monthly via e-newsletters. 

EXTENSIVE TRAINING VIDEO LIBRARY

WITHIN OUR CUMULUS CLIENT RESOURCE PORTAL

Short how-to videos

We offer an extensive library of short, how-to training videos to easily guide you and your staff through the system in an easy-to-follow process.

Critical thinking videos

With our more elaborate ‘critical thinking’ videos, we explain not only how to use the Cumulus system, but how to better understand the retail concepts and share best practices to help you make improvements to your business.

EXPANDING YOUR RETAIL BUSINESS?

NO PROBLEM! AS YOU GROW, WE WILL SUPPORT YOU
Cumulus Retail Mobile POS

One of the many differentiators of Cumulus Retail is that as you grow and expand your retail business, we can support you and help you more effectively manage your efforts.

Looking to add another store? Add on an integrated eCommerce site?
Add more software users to your current store? Integrate with Amazon or Walmart Marketplace? Want to add temporary POS users for the holidays? Drop ship from you vendors?

It’s easy and can all be initiated through your online Management Portal. We offer many innovative add-ons providing you a cutting edge over your competition.

Access Client Portal

Our resource portal provides access to product videos, downloadable feature lists, and more!